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General Information

Airport Tax
Currently there is no airport departure tax payable on departure.

Food and Water
Meals include full English breakfasts with fresh local fruits, buffet or picnic lunches, and table d’hote dinners. A range of imported and local wines are available, along with a selection of local beers. Although tap water is reasonably safe, whenever possible, we recommend you drink bottled water.

Medical
Our clients automatically become members of a Flying Doctors Rescue Service for emergency evacuation. However, you should carry your own complete holiday/medical insurance. Malaria protection is imperative. Currently, cholera vaccinations are not required to travel to Kenya, but consult your local health authority. It is recommended that you have a tetanus and gamma globulin inoculation. As with travel in any part of the world, it is advisable to know your blood type in case of emergency.

Money and Exchange
Kenya’s unit of currency is the Shilling (KSh). Divided into 100 cents (c). There are copper coins of 50c and 1 KSh and silver-copper coins of 5, 10 and 20 KSh. Bank notes are available in denominations of 50, 100, 200, 500 and 1,000 Ksh.

There are no restrictions on the movement of currency into or out of Kenya for currency transactions.

Travellers cheques and the major credit cards are honoured at all major hotels, safari lodges, larger shops and restaurants in Kenya.

Park Regulations
Although the animals we see may seem completely unconcerned by our presence, they are wild and they are dangerous.

  • Do not walk outside the limits of the camp.
  • Do not get out of the safari vehicle in the park without first consulting your guide.
  • Do not climb out onto the roof etc. of your safari, vehicle to photograph or view animals.

All the above are against park regulations. It is also against regulations to sit on top of the vehicle, play loud music in the bush, or to attempt to provoke some “action” from an uncooperative animal by hooting, whistling, or banging the side of the vehicle etc. Littering is of course prohibited.

Passport and Visa
A valid passport is required. Almost all visitors require a visa to enter Kenya. A visa application form you can download here. If you have any queries please contact your nearest Kenyan Consulate.

Photography
Visitors should respect the attitude of the local people towards photography and only use cameras if they have permission from “the models” to do so. Never try to “steal” a photo against the will of the person concerned. Let your guide help you negotiate terms before you start shooting! It is a good rule never to take photographs of border posts, persons in uniform, and, of course. military installations.

Postal services
Post Offices are identified by the words ”Posta Kenya” and mail posting boxes are red. Usually you can buy stamps at Post Offices, stationers, souvenir shops and hotels. Post Office hours are from 8am to 5pm Monday to Friday and from 9am until 12 noon on Saturday at main Post Offices.

Public holidays

Jan, 1 New Year’s Day
May, 1 Labour Day
Jun, 1 Madaraka (self rule) Day
Oct, 10 Moi Day
Oct, 20 Kenyatta Day
Dec, 12 Uhuru/Jamhuri (Independence) Day
Dec, 25 Chrismas Day
Dec, 26 Boxing Day

Moveable dates are Good Friday, Easter Monday and Idd-ul-Ftr.

For public holidays falling on a Sunday, the following Monday is observed as the official holiday.

Safety
Take good care of your valuables, especially money and travellers cheques. In the lodges never leave money and travellers cheques in your room and never leave money, travellers cheques, handbags, cameras, jackets, etc. unattended in your safari vehicles even for a moment. We cannot accept responsibility for them. Nairobi is a large city with its fair share of pickpockets and confidence tricksters. During the day do not walk around with flashy jewellery or an open purse. Do not walk around at night; always take a taxi. All the hotels have a security box for valuables and lock-up room for excess luggage storage.

Telephone Services
Telkom Kenya provides telecommunication services that include voice data, internet and multimedia whilst cellular mobile services are provided by Safaricom, Zain, Orange and others.

Faxes, telexes and emails can be sent from your hotel via the operator. International calls can sometimes be dialed direct or operator assisted by dialing 0195 or 0196. Telkom Kenya also run a few international public assisted call offices in selected areas in major towns.

Public payphones are fully automated. Simply pick up the handset and follow the digitalised prompts on the screen to make your call. Coin phones are painted red, while card phones are blue. Phone cards of different denominations may be bought from Post Offices or international call offices in major towns. You can also make use of hotel phones but the charges are usually 100% more. Local dialled calls cost a minimum of 4 KSh, so have plenty of charge.

Tipping
Tipping is not compulsory in Kenya, however, if you are happy with the service you have received from your staff any gesture of appreciation will be enthusiastically received! Please consult your guide on tipping the camp staff.

Visas
All incoming visitors to Kenya, whether for business or pleasure, require a visa irrespective of nationality. Multiple and single entry visas are available. A visa application form you can download here.

The single entry fee is US$ 50 (correct at the time of printing) in US$ notes (printed in the year 2002 or later) and can be obtained upon arrival at the airport.

All persons requiring visas from either nationality should ensure to have at least two blank pages available in their passport on arrival, failure to meet this requirement could mean refusal of entry!

You may be able to apply for a visa at certain Kenya High Commissions prior to travelling to Kenya. For more informations contact your nearest Kenya High Commission office.

Voltage
Voltage throughout is 220-240 A.C. Our safari vehicles have a cigarette lighter socket operating on a 12 volt system. Some lodges and tented camps have independent power generators which may vary. The plug in use throughout Kenya is of the three square pin, 13 amp type.

Water
Most hotels and lodges keep filtered water in jars or flasks which is a direct warning that tap water is not safe, even for brushing teeth.